Who Are You? How Being Fully Transparent Builds Customer Trust

Who Are You? How Being Fully Transparent Builds Customer Trust

Customers want to know who they are doing business with. But how can they know this if you fail to provide any useful information on your website about you are? Taking the time to craft an informative About Us page will go a long way to establishing a long-term relationship with your customer as well as one built on trust.

Give Them a Face – People love to put a face with the name. Your About Us page should contain photos of key personnel in your company. Accompany each photo with a brief description of that person’s role. Also, provide contact information for each person. Let your customers know that you are a real business, run by real people, and that they can contact you easily if necessary.

Tell Your Story  It’s okay to let your light shine on your About Us page. In fact it is a great idea to do so, because it gives the customer insight your company’s “personality”. This insight is important to making the customer feel comfortable doing business with you.

Full Contact Info – Ensure that the contact information you provide is complete and accurate. This would include your email address, a social media contact. and of course, you should be able to provide great Office Telephone systems to your customers. Failing to provide detailed contact information gives the impression that you don’t really value the relationship at all. And that certainly is not the impression you want your customers to get. Give them options for how to contact you.

Transparency is key in establishing a long-term relationship built on trust with your customers.  A well-crafted About Us page is the start to that relationship.  Contact us for more information.

5 Reasons Why You Need a Management and Finance Strategy

As a business owner, it’s important you have a good reputation. If you’re wondering why this is so important both online and off today, there are several factors you should consider as to why you need Reputation Management:

  • Many people conduct online research before spending money today. You need to know what they’re looking for so you can tailor your marketing message to meet their needs.
  • And defining the finance of the business is also important, since this determines how well the business is going, and what changes are necessary to produce better results and eventually make more money. 2019 financial help is a useful tool in this respect.
  • A strategy that can be used according to advance systems | workforce management solutions, is start the business with less capital, since that much is not necessary for the initial process of the business, find more because most of it could be get through a payday loan from even a site online, after a good research since the rates and terms of loans online vary significantly from lender to lender. Reading the website Simple Pay Day reveals that one could pay as high a rate of 3,000% APR for a loan taken out for no more than a month
  • You need to build up your clients’ trust in your business’ credibility. If you receive any negative feedback online, it’s difficult to turn it around again. If you do manage to recover, it will cost you a lot of money to do so. Preventing this from happening in the first place is actually much less expensive.
  • It’s important to always put your best face forward since you never know who’s watching you who you’ll do business with in the future. These are similar to clients, but with different agendas. Nonetheless, the same thing holds true about negative images.
  • When negative press occurs online, it’s really difficult to “make it go away.” Considering how fast news travels today, all it takes is a few seconds for this to occur and ruin your brand forever.
  • Your successful business’ foundation is your professional staff. Since headhunters often look at this without considering the facts behind a business you’ll want to only hire people with a good online reputation.

The recent post by Oink Money, have made their mark and from reading them, its clear that, online reputation management is much more than a buzzword. It’s a reality and for this reason, you need a reputation management strategy in place. If you need help enacting one, contact us.